getrenttoown.com complaints and their resolutions

As with any new website that you use, some issues can take place that may prevent you from logging in and using the service for which you have paid. Unfortunately, websites do have technical problems. While we work hard to prevent them, they do take place. If that happens, GetRentToOwn.com will cheefully help you to log into the site. Whatever it takes to ensure your good experience with us will be done.

GetRentToOwn.com dedicated customer service line

There are some complaints which have been lodged or registered with our customer service. The most common of these complaints have some very easy solutions which may preclude the need for even a phone call and certainly to register a complaint with an outside agency.

Calls with GetRentToOwn.Com complaints are typically very few in number and for most of them,we can offer you easy solutions. Just a few of the more common of the GetRentToOwn complaint calls are listed here for your review, along with the responses that will assist you in getting the kind of experience that you want from the Get Rent To Own Website.

In the event that one of your items is not covered, please feel freel to telephone our support in order that you get the experience from our website that you need and deserve. Please direct any questions or any getrenttoown.com complaints to our toll-free customer service line, at 888-596-4702 (Monday – Friday 6AM – 6PM PST, Saturday – Sunday 9AM – 5PM PST)

Typical getrenttoown complaints are easy to solve:

  1. I did not receive my login information in email.
  2. I can't log into the GetRentToOwn website.
  3. There are no images or pictures of the houses that I am interested in.
  4. The home that I was interested in is sold. Why is it still listed here?
  5. I am having difficulty with the navigation and how to traverse the site.

Most of the often-heard technical getrenttoown complaints about the website may include some very simple things that you will be able to fix on your own. Please review the items before you call.

1. I did not receive my login information in email.

Please review your spam folder. If this is not effective, please ask for a repeat sending and check the email address that you provided to the site for your login. In some cases a typo may have occurred that prevented you from receiving the email. If you still do not receive our email, please contact the site via the customer service telephone number.

2.I can't log into the GetRentToOwn website.

Please review the site url. Determine if this is the correct website. Review the password and determine that you are using the correct password and user name for the site.In the even that both of these things are correct, you may clearing your cache and then restarting your machine and trying again.

If that fails you may want to flush the dns which will force your machine to review the DNS it is trying to use for our website. You will then attempt to log in.

In order to flush your DNS in Windows, please follow the steps below:

  • Go to Start
  • All Programs
  • Click Accessories
  • Click Command Prompt

Into the command prompt you will type this command sequence:
ipconfig /flushdns

3 There are no images or pictures of the houses that I am interested in.

Our houses are not MLS featured homes. They are not always complete with pictures. We post what we can find from companies nation-wide, but we're not able to provide images for all houses.

4. The home that I was interested in is sold. Why is it still listed here?

Our updates take place daily, but not every house will be removed as quickly as they may sell. These are quality homes in most cases, so they may sell quickly--even more quickly than we can remove them. We get new listings every day, so keep watching.

5. I am having difficulty with the navigation and how to traverse the site.

In the event that you are having problems with the site which are of a technical nature, or you have site issues that include such things as the inability to save a home or a home that you saved is missing from your saved searches, you will want to contact customer service directly to resolve this type of issues.

If these measures fail at attaining entry or resolving your issues for you in the GetRentToOwn website, it is not necessary to file a getrenttoown complaint on any internet venue. Get Rent to Own is a quality site provided by a well respected company. If you're not happy, we're not happy. Please contact our customer service who will work with you to ensure that you gain access to the site. You may reach our customer service at 888-596-4702 (Monday – Friday 6AM – 6PM PST, Saturday – Sunday 9AM – 5PM PST).

Get Rent to Own is committed to ensuring your customer satisfaction and to that end, our customer service personnel will personally attend to your problem and work for a speedy resolution.